Bizzo Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Bizzo Casino. Please read them carefully before creating an account, depositing funds or playing any game.

Bizzo Casino operates under a licence issued by the Curaçao Gaming Authority, reference OGL/2024/590/0758, and implements identity verification and responsible gambling tools for player protection.

1. About these Terms

These Terms & Conditions form a legal agreement between you and Bizzo Casino in relation to your use of the website, account services, games, payment facilities and any related features. By accessing the website, registering an account or using any service, you confirm that you have read, understood and accepted these Terms. If you do not agree with any part of them, you must not use the website or its services.

Additional rules may apply to particular games, promotions, competitions, payment methods or other features. Those rules will be made available where relevant and form part of these Terms. If a specific rule conflicts with a general provision, the specific rule will generally apply to the relevant feature. You are responsible for reviewing the information displayed before taking part.

You must use the website only for lawful purposes and in accordance with all laws and regulations that apply to you. Gambling may not be permitted in every location. It is your responsibility to check whether online gambling and access to the available services are lawful where you live. Bizzo Casino does not invite any person to use the website where doing so would be prohibited.

These Terms may be updated from time to time to reflect changes to the services, legal requirements, security measures or business practices. The current version will apply from the time it is published, unless another effective date is stated. If a change is material, reasonable notice may be provided through the website or another suitable channel. Continued use after an update means that you accept the revised Terms.

2. Eligibility, registration and account security

You must meet the minimum legal age for gambling in your location and satisfy all other eligibility requirements before opening or using an account. In Australia, gambling services are intended for adults only. You must not create an account on behalf of another person, allow another person to use your account or assist a person who is not eligible to gamble.

When registering, you must provide information that is accurate, current and complete. This may include your name, date of birth, residential details and other information needed to establish your identity or meet legal and security obligations. You must update your details if they change. Providing false, misleading or incomplete information may result in restricted access, account closure or cancellation of transactions where permitted by law.

Each player may generally hold only one personal account unless Bizzo Casino has expressly approved another arrangement. Duplicate, linked or unauthorised accounts may be reviewed. If more than one account has been created, or if an account appears to have been created for an improper purpose, action may be taken to protect the player, the platform and the integrity of the games.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Choose a strong password, do not share it with anyone and notify Bizzo Casino promptly if you believe your account has been accessed without permission. You must also take reasonable steps to secure the device, internet connection and email account used to access the services.

Do not sell, transfer, rent or otherwise give control of your account to another person.
Do not use another person's account or payment method without proper authorisation.
Do not attempt to bypass identity, age, location, security or responsible gambling controls.
Do not open an account while subject to a self-exclusion or other gambling restriction that prevents access.
Tell Bizzo Casino as soon as possible if you identify suspicious activity, an incorrect balance or an unauthorised transaction.

Bizzo Casino may carry out identity, age, location, payment and source-of-funds checks before or after an account is used. You may be asked to provide documents or information within a reasonable timeframe. Until checks are completed, access, deposits, withdrawals or gameplay may be limited. Any information supplied should be genuine, legible and current.

3. Deposits, withdrawals, games and promotions

Deposits and balances

Deposits must be made using a payment method that you are authorised to use. You must not deposit funds obtained unlawfully or use the website to move money for another person. Available payment methods, minimum or maximum amounts, processing information and any applicable charges will be shown through the relevant payment page or other service information.

You should check the transaction details before confirming a deposit. A deposit may be declined, delayed, reversed or subject to review for reasons including payment-provider rules, security checks, technical issues or legal requirements. Bizzo Casino is not responsible for delays caused by a bank, card provider, payment processor, telecommunications provider or other third party.

Account balances are intended for gaming and other permitted use under these Terms. You must not use the account for commercial activity, money laundering, fraud, chargeback abuse or any other prohibited purpose. Where a payment is reversed or disputed, the corresponding amount may be removed from the account while the matter is investigated.

Withdrawals and verification

Withdrawal requests are subject to account status, identity verification, payment checks and any rules displayed for the selected method. A withdrawal may be held or adjusted if information is missing, a transaction is under review, a payment has been reversed or applicable legal and security obligations require further checks. Funds may be returned using an approved method connected with the account.

You must review the withdrawal details carefully and provide information that allows the payment to be processed. A request may be cancelled or rejected if it does not meet the relevant requirements. Any applicable fees, conversion costs or third-party charges will be communicated where required. You remain responsible for checking whether tax or other obligations apply to your gambling activity.

Games and promotions

Games are provided for entertainment and are subject to the rules, mechanics and information shown for each game. Results generated by the relevant game system are final, subject to investigation of a clear technical error or other issue that requires correction. If a game is interrupted by a fault, the outcome may be reviewed and the affected round may be voided or settled in accordance with the applicable game rules.

Promotions, bonuses and promotional rewards are available only when specifically offered and may be subject to separate eligibility, activation, wagering, expiry, game, payment or withdrawal conditions. Those conditions will be displayed with the relevant offer. You should read them before accepting a promotion. A promotion may be withdrawn, amended or refused where there is misuse, an error, suspected fraud or a breach of the applicable rules.

You must not attempt to obtain an unfair advantage through bonus abuse, coordinated play, automated systems, software interference, multiple accounts, false information or any other improper activity. Where permitted by law, Bizzo Casino may cancel affected promotional benefits, restrict access or take other reasonable action if such conduct is suspected.

4. Responsible gambling, privacy and acceptable use

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. Only gamble with money you can afford to lose. Set a budget and time limit before you begin, avoid chasing losses and never gamble when affected by alcohol, medication, stress or another condition that may affect your judgement.

Account tools or support options may be available to help you manage your play. These may include deposit limits, session reminders, time-outs, account restrictions or self-exclusion. The availability and operation of each option will be explained through the website. A request for a restriction should be made carefully, because it may affect your access to games, deposits, withdrawals or promotional features.

If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support. You should also consider speaking with a qualified financial or health professional. Do not ask another person to gamble for you, and do not attempt to use a new account to avoid a restriction.

Privacy and acceptable use

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected, used, stored and shared with service providers where necessary to operate the website, process payments, verify identity, prevent fraud, maintain security, meet legal obligations and provide support. You should read the Privacy Policy to understand how information is managed.

Do not interfere with the website, games, servers, networks or security features.
Do not introduce malicious code, use scraping tools or attempt unauthorised access.
Do not publish or send content that is unlawful, threatening, abusive, deceptive or harmful.
Do not use the services to facilitate fraud, money laundering, identity misuse or other criminal activity.
Do not copy, modify, distribute or commercially exploit website content without permission.

You grant Bizzo Casino permission to use information and content you provide where reasonably necessary to deliver, secure and improve the services, subject to the Privacy Policy and applicable law. You retain any rights that cannot lawfully be transferred.

5. Suspension, liability and general legal provisions

Bizzo Casino may suspend, restrict or close an account where reasonably necessary, including when there is a suspected breach of these Terms, an eligibility concern, a security issue, a payment dispute, suspected fraud, unlawful activity, responsible gambling concern or a requirement under applicable law. Where appropriate, you may be asked to provide information or complete verification before access is restored.

If an account is closed, any remaining balance will be handled in accordance with applicable law, the relevant payment rules and the outcome of any investigation. Amounts connected with fraud, unlawful conduct, reversed payments, unauthorised activity or a material breach may be withheld or adjusted where legally permitted. Nothing in these Terms removes rights that cannot lawfully be excluded.

The website and its services may occasionally be unavailable because of maintenance, technical faults, network problems, security events or circumstances outside reasonable control. Bizzo Casino will take reasonable steps to maintain the service, but uninterrupted or error-free access cannot be guaranteed. You should not rely on the website as a substitute for keeping your own transaction records.

To the extent permitted by law, Bizzo Casino is not responsible for indirect or consequential loss arising from use of the website, loss of access, third-party services, device problems or events outside reasonable control. Nothing in these Terms limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot legally be limited or excluded.

Questions, complaints and governing law

If you have a question about an account, transaction, game or these Terms, use the support option made available on the website and provide enough information for the matter to be reviewed. A complaint should clearly explain what happened, the relevant date or transaction where known, and the outcome you are seeking. You should keep copies of any information submitted.

These Terms are intended to be read consistently with the mandatory consumer, gambling, privacy and other laws that apply to your use of the services. If a provision is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary, while the remaining provisions continue. A failure to enforce a provision immediately does not waive the right to enforce it later.

The applicable law and courts for disputes will depend on the service arrangement and the mandatory laws applying to the player and Bizzo Casino. Nothing in these Terms prevents you from relying on legal rights or consumer protections that cannot be excluded in Australia. The version of these Terms published on the website is the version that applies at the relevant time.